Regardless of the fact that the web hosting service offered by the different companies is more or less the same, every provider has got a personalized platform with its own modifications and ways to perform specific operations. This is the reason why, a rich knowledge base would be extremely helpful both for people with no practical experience and for technically practiced individuals who will ultimately learn how specific procedures are carried out, but will waste some time in the meantime. The objective of such a knowledge base is to make the service fast and easy to use, saving users loads of time and efforts. The outcome is more pleased customers, as they can swiftly find the information they desire, and significantly less work for the technical support engineers, because typically most of the queries and difficulties that customers have are already listed in the knowledge base. On the condition that the articles themselves are written well and cover more things, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you order a shared hosting package through our company, you will be provided with access to our extensive online help documentation where you will see information about de facto everything associated with our hosting services. The topics range from how to set up an e-mail address on your feature phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-comprehend way and offer elaborate manuals on how to execute a particular operation in your Hepsia Control Panel. You can also find information that’s not related directly to Hepsia, for instance one that concerns Internet applications on your PC. The full collection of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a particular Control Panel section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you’ll be able to get to know more or less everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers include an elaborate article archive where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it based on the feedback that we’ve collected from our customers over the years and, as a result, our articles touch on particular issues that you may chance upon and include the quickest way to recover them, for instance getting an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the right settings. The articles are available in every single Control Panel section and you can consult them at any moment. They can help you widen your knowledge not only about our services, but also about the hosting sphere in general, as they include detailed instructions and general information such as what cron jobs or file access permissions are.