If your website hosting provider provides live chat support, you are able to talk with a representative in real-time and find out helpful information or get an issue resolved in a very timely manner. The basic advantage of using chat instead of calling to talk with a live person is that you will need just a computer with access to the world wide web, therefore you will not pay any charges in case you are in a different state or country. Furthermore, it is a lot easier to copy and paste information for example domains, usernames or error messages in other words details that are sometimes hard to share with the other party on the telephone. The real-time chat is also a considerably quicker approach to contact your website hosting company's support team as compared to using a ticketing system. Last, but not least, in case some trouble needs some more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, therefore you won't lose time - something that is not possible when you are on the telephone.

Live Chat Support in Shared Hosting

As part of the support services that we supply for all our Linux shared hosting services, you will find live chat support which is available twenty-four seven, even on holidays. You can get in touch with us regardless of whether you already have an account or not, since we can assist you with all sorts of things, ranging from providing you with general info on our services if you are not our client yet and you're thinking about acquiring one of the packages, to assisting you with installing an e-mail account in an e-mail client. Some issues are more complicated and time-consuming, which means that you'll need to take advantage of the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is designed for all of our future and active clients. In case you are looking for a new website hosting account, you'll be able to chat in real time to one of our agents and obtain more info about our Linux semi-dedicated services so that you can choose the perfect plan for your websites. In case you already have an account with us, we'll support you in a very timely manner with general, billing and 1st level technicalmatters. Although in some cases you'll need to open a ticket since there're troubles that cannot be resolved through a live chat, we'll be able to help you with various common tasks, for example installing an email account in an e-mail client or forwarding one domain name to another. As a result, you will take advantage of prompt support and you'll save time and effort.