1 hour ticket response
Quick support is our chief priority and this is why we have a team of seasoned technicians who are prepared to provide a swift answer to any question that you may possibly have. Just post your client support ticket from the Web Control Panel and we’ll get back to you within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute tech support ticket response time.
A Topflight Customer Care Service
Each member of our help desk team has lots of years of experience in the Linux shared hosting services sector and the majority of them have been with us for at least 5 years. They are all prepared to answer all your inquiries in the most competent manner possible.
A User–Friendly Help Section
To help you get a quick tip on how to use a particular service, we have incorporated a very intuitive Help Center section in our Web Control Panel. You can browse through a big collection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. repository or check our instructional video tutorials.
